Delivery / Shipping
Almost all goods are stocked at our shop in Northamptonshire.
All parts are either paper or bubble-wrapped carefully, and posted in either padded envelope or cardboard box.
Our shop opens upon request or pre-arrangement, so as to be flexible to your collection needs
For large consignments (i.e. instruments), you can request the delivery date so that we can do our best to book that with the courier service
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
All goods are new, unless stated otherwise, and as such should arrive in perfect condition. Should you receive a damaged or faulty item please let us know and we will exchange the item or provide you with a full refund (whichever you prefer). Any item found to be damaged or faulty when received must be returned to us WITHIN 14 DAYS of receipt. Please contact us through eBay communications and we will arrange a collection or send you shipping labels. We will, of course, pay all carriage costs
We accept the return of goods that were wrongly ordered (or ordered in error) for exchange or refund. These items must be returned to us carriage paid in the original packing and in a saleable condition WITHIN 14 DAYS of receipt. P & P or carriage on exchange/replacement item is chargeable.
Please post returns to the following address:
Ringstead Business Centre
1-3 Spencer Street
This returns policy does not affect your legal rights.
All prices are in USD.